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Re: How to fix broken "Print to AdobePDF" ?

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I am having the same problem with Adobe Acrobat Pro XI 11.0.7 on a Windows 8.1 64 bit computer.  From within any application (Word, Excel, PPT, Browser, etc.) navigate to Print... and select AdobePDF as the printer.    The background print process hangs until the application is halted.  Then the Access Denied box pops up and then the distiller progress box.  This only started recently (within the last 3 months) for me.  I update my apps/op system relatively regularly.  There are several annoying workarounds - save to PDF, or perhaps my favorite, use a different PDF product.

 

Running an application like Word as "administrator" (e.g. right click the word icon in the Office directory and click "Run as Administrator") improves the situation but doesn't always fix it (which is puzzling, since my user id is already an "administrator").  I've also marked all files under my UserID windows folder (Users>myuserid) as "Full Control" as suggested by several windows security policy posts, but to no avail. Thanks to everyone's experience so far, I've concluded deleting/adding the printer or uninstalling/installing Adobe is a waste of time. Since this started recently, it has to be either a Windows or Adobe update, no doubt a technical response to a security hole discovered by a hacker.  It might also be possible that this has been caused by the UserID change that Windows recently introduced (e.g. "use your MS Live ID instead of the simple thing you used to use").  That makes some sense to me, as security policy might not be exactly the same for the old ID and the converted Live ID.   Short of dropping back to the root C:\ and changing security to "full control" for the entire machine, I'm quite frustrated. 

 

Certainly, someone from Adobe MUST know what is causing the problems...

 

I'll watch this space for a miracle to occur.  In the meantime - Save to PDF.  Ugh.


Re: How to fix broken "Print to AdobePDF" ?

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Thanks for the thoughtful post -- the really really frustrating part for me is that a dummy account on the same hardware works perfectly fine.  I've recently found that Photoshop Elements 11 has developed problems in the Organizer which don't exist while using the dummy account! This tells me there is some sort of problem with Adobe updates/configurations which SHOULD be easy for Adobe Tech Support to solve IF they'd have the incentive/will to do so...

Problem printing Windows 8.1 emails

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I have been trying to print Windows 8.1 Mail messages to a Adobe Acrobat XI pdf. The Adobe Distiller consistently aborts after not being able to find the fonts in the system fonts. I get the following error messages:

 

%%[ ProductName: Distiller ]%%

31tqamf not found, using Courier.

72etylu not found, using Courier.

%%[ Error: invalidfont; OffendingCommand: xshow ]%%

 

Stack:

[61 61 62 61 61 61 0]

(       )

 

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

%%[ Warning: PostScript error. No PDF file produced. ] %%

 

I found a workaround on the web that involves changing the Adobe Distiller options to using the fonts in the document being printed (rather than Adobe's system fonts), however, in Windows 8.1 Mail, there is no way to display and change the Distiller options during the printing process. The only workaround that I found was to print the email to Windows OneNote and then in OneNote, exporting the email to a pdf. This works but is far from ideal. Has anyone found a better approach to exporting selected Windows Mail messages to a pdf?

Preflight keeps saying "Unable to save the PDF File after post processing"

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I'm at a loss how to overcome this. Spent almost a whole day, together with another person, trying to fix it with no success!

 

I use Adobe pro CC on a PC

 

I usually receive pdf files from this one client who edits and formats a book in Mac Pages. Up until a few days ago I had no problems converting the client's pdfs into pdf/x3, but the last three versions of the latest file have stumped me.

 

Just to test, I first just tried to convert the file (33MB), unchanged, to pdf/x3 using the save as other option - message reads  "the document has been saved, however, it could not be converted according to the selected standard profile: convert to PDF/X. Please use preflight with the profile "Convert to PDF/X" in order to identify those properties of the document which prevent it from being compliant to this profile"

 

if I then choose under Profiles - convert to PDF/X3 - it says no problems found, and appears to have saved the file. If I try to save again as a pdf/x3, just to make sure, it then tells me it's not pdf/x3 compliant

 

OK - so then I go back to preflight - and choose the standards function - then pdf/x3, then continue with the default colour profile. About halfway through the conversion, at the point of saving the file,  I get the message "unable to save the pdf file after post processing"

 

So far I've had no luck figuring out what this is.

 

I then choose the option of "verify compliance of ppdf/x3" - message reads "pdf/x3 version key (GTS_PDFXVersion) missing", and "Trapped key not true or false"

 

Help!! How can I be sure the file converted / or not?

 

kim

Re: PDF/X-1A preflight is outlining fonts and I don't want it to. It happens on jobs with transparencies and seems to be related to transparency flattener

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Are you flattening using the Flattener preview or on output?

 

They are not the same. You might need to adjust your output options as well.

Have just reinstalled Acrobat Pro XI and the Fit and shrink to page size options are not working - Any ideas?

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When printing to a laser device my Acrobat Pro XI all of a sudden was not shrinking oversized pages to fit on paper. The Fit and Shrink to page options did not work. Could still output file reduced by using the percentage box but wondered if anyone else has encountered this problem before? Reinstalled Acrobat but problem still there.

Acrobat XI isn't printing my entire document

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I have a situation where sometimes my Adobe Acrobat XI isn't printing my entire document.  I notice this particularly on documents I have saved from a webpages (turned into PDF).  It runs through a flattening process and then only prints some of the pages, rather than the full document.  Any clues?

Re: Acrobat XI isn't printing my entire document

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I have the same problem.

 

Sometimes, one (or more) of the pages will print with a portion of the page tiled at least eight times.

 

Acrobat Pro 11.0.07, MacOS 10.9.3, Assorted HP printers


Re: Acrobat XI isn't printing my entire document

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If it makes any difference, I have been saving webpages into PDF on my mac, but printing on a Windows 7 PC to the printer.

Re: automatically add bleed

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Thanks Daniel. This works with some supplied PDFs but not all. We have since found that the Clone Content Aware in Photoshop kinda works for some content if you are careful. There's a large reward waiting for anyone who can design a plug-in that works on any PDF. Most of our customers don't understand bleed and so have no idea how to add it, even if we walk them through the requirements. Seems most graphic design schools are teaching for web sites and not print anymore

Re: automatically add bleed

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Try PitStop Pro. It's an indispensable tool for working with PDFs.

 

It is better than opening in Photoshop which rasterizes all the vector content & type in the PDF at a single resolution. Not a good idea.

Using Illustrator in a pinch can sometimes work, but can produce an awful mess if fonts are missing, creating hundreds of layers, etc. Not recommended.

 

PitShop Pro is designed for prepress and can check and fix so many different things while still maintaining the integrity of the PDF.

 

It has been around for years and it is the plug-in that you are looking for.

Re: Preflight keeps saying "Unable to save the PDF File after post processing"

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I have also seen the "unable to save PDF file after post processing" message, it is not frequent and actually quite difficult to faithfully reproduce each time. (If you can get it every time using your file, I may ask you to post the file privately, if you are allowed to do so, so we can use it as a test file).

 

The verification profile simply turned up the fact that the actual keys inside the file had not yet been changed to be PDFX compliant, this is not an error with the file itself.  The file is definitely not (yet) a valid PDF/X-3 file if those components are missing.

 

Could you try the following:

 

1. in Preflight, rather than select a default Convert to PDF/X-3 conversion profile, select the STANDARDS tab at the top of the Preflight window.  There should be a diamond style icon associated with it.

2. select the PDF/X option (should be preselected by default) and hit "continue..." at the bottom right

3. now select the 'Save as PDF/X-3" option, and hit "continue..." at the bottom right

4. select all of the checkboxes in the following dialog. Therese are:

  a. 'Create PDF according to...etc"

  b. leave 'Coated FOGRA 39" as the Output Intent, we can always go back and change that later, the point is to successfully create a valid PDF/X-3

  c. select "Apply Corrections" and the two sub-checkboxes, "Convert Device Independent..." and "Decalibrate Device Independent..." - select ALL of these checkboxes

5. do "SAVE AS.." at bottom, and select another file name so as to not overwrite your file, and select a file location

 

Now if you get a failure message, there should be a red "X" in teh RESULTS, and if you break this entry out, there should be "trigger values" - if you do get this, could you tell me what they are?

If you DON'T get this, and are successful in converting the file to a valid PDF/X-3 file - I would run the validation profile just to be sure - then you should be able at this point to easily change your output intent from Fogra to US SWOP, or whatever you'd like.  If you need instructions on how to do this let me know.

no pdf printer adobe pdf pack. and will not let me install one

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I do not have a pdf printer. tried to install one and the instructions I found are for older version and do not work. Instructions say "navigate to C;\program files (x86)\adobe\acrobat 10.0\acrobat\extras\adobepdf" I have "C;\program files (x86)\adobe\reader 11.0" I purchased adobe pdf pack for $90.00, I should be able to print to pdf.

Re: Preflight keeps saying "Unable to save the PDF File after post processing"

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Thanks for your reply Mark. How I wish I had this help over the weekend and not pulled out all my hair!!

 

I managed to get assistance with someone from technical support chat first thing Monday.

 

Just so that you know what resolved the problem:

 

1. Don't try to save a document in preflight when it's in a dropbox folder. It has to be saved to a desktop.

2. Under Document Properties the file was still showing the Mac Pages pdf version which apparently was conflicting with my settings. So I had to go to PRINT, print to PDF and, after the file had been converted this way, then go to Preflight and use STANDARDS. The file was fine after that, except it did not retain the correct page size, which luckily I caught in time, and changed that too before uploading the file.

 

The e-proof is supposed to arrive tomorrow. So far nothing wrong with the file. So all good at this point

Re: Preflight keeps saying "Unable to save the PDF File after post processing"

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Glad you found a fix. You might also try to place the original PDF into InDesign and export to a new PDF. If you use the place multipage PDF script, this is quite easy (Window> Utilities> Scripts). Assuming the fonts are embedded in the original PDF, this method might be less likely to cause unwanted changes to your file. (if it works of course).


Re: automatically add bleed

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It's hard to imagine a plug-in that would perfectly extend bleed for photographs, it would be easier to make a plug-in that supplies a sharp electric shock to the mouse of the designer who exports a PDF for print without bleed.

Same file name shows up at the RIP when printing

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good morning, we are running acrobat cloud and we just got new iMacs running Maverick and ever since we've moved to the iMacs when we print to our Digimaster the file names are all the same unless we quit acrobat. Everything we print after that has the same name as the first thing we printed. i'm hoping its just a setting somewhere?

 

thank you in advance for your help!

Create index markers and a scanned pdf acrobat

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Hello, I am writing to see if I can help solve this problem ...

I have some scanned documents into past and I wonder if you can do this "pdf."

 

1) to bookmark pages or special sections of the document.

2) create an index with specific words in the search can then find where this word appears.

3) create an index with typography "Sylfaen" in Armenian language.

4) Scanned documents are pages of a tabloid newspaper with mold fonts (1950 and earlier dates)

 

Thanks and I hope prompt response

 

Ricardo

Ciudad de Buenos Aires

Argentina

 

-----------------------------------------

 

Hola, les escribo para ver si me pueden ayudar a resolver esto problemas...

Tengo unos documentos escaneados y pasados a formato ".pdf" me gustaría saber si se puede hacer lo siguiente:

 

1) crear marcadores de páginas o secciones especiales del documento.

2) crear un índice con palabras específicas que luego el buscador pueda encontrar en el lugar donde aparece tal palabra.

3) crear un índice con la tipografía "sylfaen" en idioma armenio.

4) Los documentos escaneados son páginas de tabloide de un periódico con tipografías de molde (1950 y fechas anteriores)

 

Gracias y espero pronta respuesta

 

Ricardo

Ciudad de Buenos Aires

Argentina

Re: Preflight keeps saying "Unable to save the PDF File after post processing"

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Yes I was/am aware of Preflight's inability to play nicely over cloud technologies in certain cases, especially wrt Standards technologies, this will be partially addressed in an upcoming version of Preflight without saying too much.  But the same thing could theoretically have happened if the file was also located on another local network client or server.  Leaving aside the argument that this may violate the Acrobat User Agreement - since purchasing the software, the user agrees to employ its functionality on a single host system and precludes host-client-based scenarios - this simply is not a supported use, meaning the user may not have expectations that it will work at all, if the applications requirements are not observed.  There do exist server-solutions for Preflight files within networks, but Acrobat and by extension Acrobat Preflight is not one of those solutions, and (still) belongs in the single host-based desktop environment.

 

However most (99.9%) functions within Acrobat <-> acrobat.com file exchange are supported, file syncing across multiple devices will soon be supported, but Standards compliance is still admittedly a problem at this point.  Some testing has been done using 3rd party cloud technologies starting with enterprise-based solutions, such as Office 365, and this will continue to ramp up to include other 3rd party products.

 

As for the second point, Preflight will usually change the PDF version to be complaint, are you saying that it was unable to do so in this case?  It seems that this error should have popped up during the normal Preflight conversion attempt.  Personally I think solving a workflow problem using the print path is a little bit of a heavy-handed approach, but if helped and the results are acceptable, then that is good.  Since that path is non-existent on a Mac, as one needs to Save as Adobe PDF from the Print dialog's PDF drop-down menu, I am assuming your workflow involved file creation on a Mac, then further processing on Windows using the PDF printer.  I am wondering if a simple resave/Save As... to PDF with overwrite on a Mac, or Preflighting the file using a PDF version compatibility profile before the PDF/X conversion would have helped.  Since there are such a multitude of methods that a PDF can be created, there are also many ways within Acrobat that a user can shape the file to be compatible with the expected workflow, ie, 'many ways to skin a cat', without being morbid.

Re: Preflight keeps saying "Unable to save the PDF File after post processing"

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Luke, I tried your fix and it seems to work quite well - looks just as good and would have saved me a weekend's headache

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