I have a user that has an iMac and is trying to print a .pdf file to a network copier/printer. She can print from MS word and anything else to the network copier except acrobat XI pro. She is able to print the .pdf to her locally attached printer. The network copier/printer has authentication and it has been entered in MS word for her to print and saved so that other apps print just fine. I have noticed that when she sends a .pdf print job to the copier, I see that it appears that the print job went correctly. When I checked the log files on the network copier/printer is shows the print job that was sent to it but deleted it. This happens in MS word when the wrong code was entered into the driver. I have looked through all the settings before I send the print job but see no where to enter the users code.
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