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Re: Printing problem when PDF is sent to the printer with certain fonts - missing text

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Thank you for your reply.  Were you able to finally get a solution for your issue?  Calibri is the standard Office 2013 font - every new text box on every drawing we do in every office will start out as Calibri.  It's throughout the entire drawing.  It's really not a feasable option to change the font in production or once the file is created. 

 

Is there any way to tell if the printer drivers can't handle the latest version of the Calibri font in a .PDF file?  I would think that if it will work going from Office to the printer, but not from Office to PDF to the printer, then it's not a print driver problem but instead a problem with the way the font is embedded in the pdf file that's not compatable with the driver.  Does that make sense? 

 

We have used print as image as a temporary fix, but the image quality isn't the best.  Some of the smaller text is not readable. 

 

 

Dov - I've seen you comment (very helpfully!) on other threads.  I know these forums are not an official Adobe method of communication, but I'm not getting much help from the official Adobe technical support.  Do you have any input?  Thank you in advance, I'm at a loss now! 


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