Thanks. I did get your e-mail with the sample file.
I tried printing to two different PostScript printers both from Acrobat 11.0.4 Pro on Windows 7 64-bit and on MacOS 11.8.4.
The PostScript printers were a Xerox Phaser 7400 and a LaserJet 5M, the latter being very close in feature set as well as implementation (both the Adobe PostScript Level 2 and HP code).
I succeeded in printing on both printers both from Windows and Macintosh. No failures of any type whatsoever.
I also ran all our diagnostics against the file. No problems found.
The fact that you are seeing “print as image” grayed out leads me to believe that something is very misconfigured on your computer.
The LaserJet 5MP supports both Adobe PostScript Level 2 and HP PCL5. Is it possible that you installed a PCL driver for that device instead of the PostScript driver?
The other thing that struck me was your description via HP JetDirect + print server on LAN. Do you mean that you aren't printing directly to the printer, but rather via a spooling system someplace else? That could be the variable. What happens if you bypass the print server and print directly to the LaserJet 5MP? Still fails or not?
- Dov