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Re: Adobe Acrobat XI Pro: Adobe PDF Printer fails to install

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Thanks for the advice.

 

The problem is not solved.  This is what i have tried.

 

Attempt 1.

  1. Log-in as Administrator via  "CRTL-ALT-DEL" twice at the Welcome window.
  2. "Repair" Adobe Acrobat XI Pro installation.
  3. Same failure as described earlier.

 

Attempt 2.

  1. Log-in as Administrator via  "CRTL-ALT-DEL" twice at the Welcome window.
  2. Uninstall Acro XI Pro.
  3. Run :  acrobat_ittools_cleaner_p1_040612.zip
  4. Log of "cleaner" shows deletion of very many, but ot all, Registry Acro-associated keys.
  5. At end of uninstall and cleaner processes, re-start machine.
  6. Log-in again as Administrator via  "CRTL-ALT-DEL" twice at the Welcome window.
  7. Disable Norton 360 and Webroot Secure Anywhere prior to Acro XI Pro installation.
  8. Re-install Acro XI Pro (this time, for "Default" choice, as opposed to "Complete" in previous installs.)
  9. Outcome:  NO Adobe PDF printer.  HOWEVER, both during the "Repair" and re-install processes, a message did flash: "Creating the Adobe PDF Printer".

 

Both Repair and re-install:  The Adobe PDF printer is not listed under "Manufacturer" when "Add Printer" is executed (see image below). 

Proceeding via "Have Disk", C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf,  yields the failure to install the driver previously described, for all ten (10) instance of the Adobe PDF Converter options.

 

130617_Adobe_PDF_Printer_not_listed.jpg

 

Thanks for any insights.


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