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Re: Adobe printer stopped working

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UPDATE 6-4-2015:  Searched knowledge base, tried all suggestions, didn't work.  Deleted printer, reinstalled manually, did repair via Help, uninstalled, then reinstalled Pro XI, nothing worked...except this, via Adobe Support Chat:

 

Rajat Rawat:click start + r key > type "regedit" > click "HKEY_CURRENT_USER> CLICK "SOFTWARE">CLICK "ADOBE" .

  John: There are several folders that begin with "acrobat" they are: Acrobat Distiller, Acrobat Elements, Acrobat PDFMaker, Acrobat Reader. The other folders I see are: Adobe Acrobat, Adobe ARM, Adobe Synchronizer, B9EC881ECA56, CommonFiles, and PDF Settings

  Rajat Rawat:delete these acrobat folders: pdfmaker, elements, distiller, adobe acrobat, acrobat reader and PDF Settings.

  Rajat Rawat:please make sure your acrobat XI is closed.


I did as suggested, launched Pro XI and Adobe PDF printer now up and running.


Hope this helps....


John M


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