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Acrobat Pro XI, Server 2012 r2 Remote Desktop, cannot print until server reboot, No Pages Selected

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Ever since we migrated to terminal services (remote desktop) this problem has plagued us.

 

We are a terminal services environment with 25 users.

 

Our version of Adobe is 11.0.10

 

I've believe I have traced the issue to temp files in \users\username\appdata\local\temp\XX

 

There are Z@Rxxx.tmp files that the system locks.

 

Once those files are written out and the server locks them down the user cannot print .pdf files any longer.

 

ALL OTHER APPLICATIONS WORK PERFECTLY!

 

The only way to clear the situation is to reboot the server (not optimal).

 

And even then the problem reappears within a day.

 

I have read many different versions of this problem and tried many different solutions.

 

I have tried having the users go the advanced tab when printing and choose "print as image"

 

FAIL!

 

I have put a acroct.ini with the following parameters in the windows directory

[WinFntSvr]

TTToSysPrintDisabled=1

T1ToTTDisabled=1

 

FAIL!

 

I have tried to remove Microsoft security updates related to this issue and 3rd party fonts.

 

FAIL!

 

I've tried the "Disable Protected Mode at Startup"

 

FAIL!

 

I have rebuilt our print server with the latest drivers.

 

FAIL!

 

Since we deal with thousands of .pdf files on a daily basis this has become CRITICAL!

 

Please Help!


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