Could you please let me know what exact dot version of Acrobat 9 are you using.
Try repairing Acrobat and then check.
I would also recommend you to try using the latest version of Acrobat i.e. 11.0.10 as Acrobat 9 is quite older and no longer supported by Adobe.
You can download a 30-day free trial version of Acrobat and check for the same in Acrobat XI:
Download a free trial or buy Adobe products | Adobe downloads
Let me know how it goes.
Regards,
Anubha