I just installed Adobe CreatePDF desktop printer, when I try to use from Word or Excel, it does not work. The Adobe print queue says "error" in the status screen. I have uninstalled and re-installed. Any ideas of what to do next?

I just installed Adobe CreatePDF desktop printer on a Windows 7 home PC.  When I try to use from Word or EWxcel, it does not print.  The Adobe print device queue reports an "error" in the status column.