Hello - I have created an interactive PDF form in InDesign CC, which appears to work perfectly. However, I cannot get it to print. It shows the information on the page in the print preview, but the page is completely blank when it prints to a printer.
In InDesign, I have double-checked that the ‘printable’ option is selected for all my buttons & it is saved as an interactive pdf. I have tried it on different printers, yet I still cannot figure out what’s going on. Even the logo or the title, which aren’t interactive, don’t print. The form is sent very nicely via e-mail, but we need to be able print out the filled in form on our end for our files.
Interestingly, when I save it as a regular PDF file, the information is there, however, all the interactive fields (text boxes and/or buttons) are missing.
I have narrowed it down to the ‘Submit via e-mail’ button that I created in InDesign. If I do not have the ‘Submit’ button, everything works and prints exactly how I want.
I am using Acrobat Standard X as my default PDF program.
I posted this question in the InDesign forum and was advised to ask my question here. Any insight anyone can provide would be greatly appreciated.