Ok, please take the file which was returned to you with the problem.
1. Verify you still get the problem if you open it directly.
2. Instead of opening directly, save to your desktop.
3. Open from your desktop.
Do you get the error in this case?
Ok, please take the file which was returned to you with the problem.
1. Verify you still get the problem if you open it directly.
2. Instead of opening directly, save to your desktop.
3. Open from your desktop.
Do you get the error in this case?