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Acrobat 8/9 staple + collate defaults not sticking, odd

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A customer of mine came across a odd issue. The user opens a multi-page PDF and prints using a profile with staple + Collate. Everything works fine it prints properly. If the user opens up a second multi-page PDF and goes to print the settings have changed from staple + Collate to Staple + Group. This happens even while still in the printing profile that is suppose to specify Staple + Collate. I've found that this issues appears on Acrobat 8 and 9 but not on Acrobat 10 or Reader 11.

 

The user in on Windows 7 and is printing to a Canon IR Advanced 4045. I've tried Canon 4045 and the PCL drivers with the same result.

 

I appreciate any help that can be given, my user is getting irritated by this issue.


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